Nonfiction Books A Career in Customer Service and Tech Support (15)

A Career in Customer Service and Tech Support (15)

A Career in Customer Service and Tech Support (15)
Item No. RR08729
ISBN-13 978-1-4777-7886-9
Format Library Binding
Subject Nonfiction Social Studies Economics Essential Careers Jobs Customer Service Tech Support
# of Pages 80
Size 6 1/2" x 9 1/4"
Author Mapua, Jeff
Reading Interest 6,7,8,9,10,11,12
Series Essential Careers: Set 5
Publisher Rosen: Rosen Young Adult
Date Published 2015
Dewey Decimal 658.8
Guided Reading Level Z
Lexile Level 1030
 
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Description

This resource provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields. This practical guide reveals the best educational and experiential paths to a career and emphasizes the importance of professional networking. It also delves into the statistics most relevant to job-seekers in these fields, examining what the career market looks like long-term and what job-seekers must do to land the career that they want.